No Show/Cancellation

    This studio is based by appointment only so your spot is reserved just for you. If you do not cancel within 24 hours or do not show up without any warning you will be charged 50% of your total service.



For all full set appointments, we require a 50% non-refundable deposit. If you reschedule at least 24 hours before your appointment, your deposit will be applied to your rescheduled appointment.

Required Deposit Rate:

Classic Full Set: $87.50

Volume Full Set: $112.50



Payment is due after completion of service. Forms of payment include cash and credit/debit cards.


Once a service is complete there are no refunds. After a Full Set you have one week to come back for a free touch up if you are not satisfied with the work that has been done.

pre-appointment requirements

To give you the best extensions possible, we require that you clean your lashes directly before coming in for your appointment. If you did not get a chance to wash your lashes beforehand, we have a cleansing station available with both the gel and foam cleansers. You can bring your own cleansing brush or purchase one of our Borboleta brushes, but all lashes must be cleaned before an appointment.

Appointment requirements

In order to ensure that you are completely satisfied with the finished product, we require that you have a minimum percentage of eyelash extensions remaining so that we have the adequate amount of time to fill them.

Service Required Retention

Half Hour Classic Fills 70% of extensions

Hour Classic Fills 45% of extensions

Hour and a Half Volume Fills 45% of extensions

Two Hour Volume Fills 40% of extensions

Hour and a Half Hybrid Fills 45% of extensions