No Show/Cancellation

    This studio is based by appointment only so your spot is reserved just for you. If you do not cancel within 24 hours or do not show up without any warning you will be charged 50% of your total service.

 

Deposits 

For all full set appointments, we require a 50% non-refundable deposit. If you reschedule at least 24 hours before your appointment, your deposit will be applied to your rescheduled appointment.

Required Deposit Rate:

Classic Full Set: $100.00

Volume Full Set: $142.50

Hybrid Full Set: $125.00

 

Payment

Payment is due after completion of service. Forms of payment include cash and credit/debit cards.

Refunds

Once a service is complete there are no refunds. After a Full Set you have one week to come back for a free touch up if you are not satisfied with the work that has been done.

pre-appointment requirements

To give you the best extensions possible, we require that you clean your lashes directly before coming in for your appointment. If you did not get a chance to wash your lashes beforehand, we have a cleansing station available with both the gel and foam cleansers. You can bring your own cleansing brush or purchase one of our Borboleta brushes, but all lashes must be cleaned before an appointment.

Appointment requirements

In order to ensure that our lash artists have the adequate time to provide you with the most satisfying service possible, we require that you book your fills within the appropriate of time frame based on your prior appointments.

Service Requirements

One Week Fill Appointments These appointments are for clients who had their full set or last fill appointment one week prior.

Anything exceeding 7 days since the previous appointment will require a Two Week Fill Appointment.

Two Week Fill Appointments These appointments are for clients who had their full set or last fill appointment two weeks prior.

Anything exceeding 14 days since the previous appointment will require a Three Week Fill

Appointment.

Three Week Fill Appointments These appointments are for clients who had their full set or last fill appointment three weeks prior

Anything exceeding 21 days since the previous appointment will require a new Full Set.

*Regardless of the amount time since the previous appointment, anything under 35% of lash extensions remaining will result in a new Full Set and will be left up to the discretion of the lash artist.